According to the research findings of the HvA2030 project, the HvA has multiple stakeholders, organizational structures, and multiple steps must be taken to complete a specific job. We created an ecosystem map to better understand the HvA's complex structure and key roles that impact its users, organizational structure, and service environment.
An ecosystem map is a tool designed to help organizations understand the relationships and dependencies between the various actors and parts that contribute to the creation of stakeholder experiences. The map identifies areas where services can be improved to provide the best possible stakeholder experience.
We mapped everything out in the following steps:
We listed all HvA roles/departments/actors that make it functional, such as committees, boards, faculties, Centers of Expertise (CoE), various councils, initiatives, and employees.
We researched and considered the services delivered, people/systems used, and channels used to communicate and disseminate services and information for each role/department/faculty/CoE. This was accomplished by assigning them hierarchically to various levels of seniority.
We considered how each department/faculty/council is dependent on the other actors and drew dependency lines between them. This was done to demonstrate how they collaborate with one another and to identify potential opportunities for improvement if there is a break in the ecosystem.
We invite you to review, reflect and propose different ways of displaying the HvA's complex structure based on our ecosystem map, and to add to our existing one if there is a missing faculty/department/council that needs to be updated.
DIY ECOSYSTEM MAP
Do you know you can easily create an ecosystem map in your department, community group and organization to understand the details of how the various parts of your service work together and what each one involves? An ecosystem map shows you how to make the best of everything you have and how to handle any opportunities or threats that may arise in future.
THE ACTIVITY
Individually draw a map of your current department/CoE/Faculty/Council ecosystem from your own point of view. If the situation is complicated, try categorizing the actors based on their roles in relation to your service.
As a group, present your individual maps to one another and discuss similarities and differences.
Display the individual maps on Miro or a wall and connect or draw dependency lines between them.
Merge the individual maps into a single main map.
Future-proof your department/faculty/CoE/Council!
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